Case Studies / Selected Case
Scaling Omnichannel E-commerce
Context
Client: Global E-commerce & Marketplace Seller
Industry: Retail & E-commerce
Challenges
- Need for scalable omnichannel integration across multiple marketplaces.
- Inefficient inventory and order management, impacting customer satisfaction.
- Need for boosting online sales
Solutions
- Built a bilingual Magento e-commerce platform on a cloud infrastructure.
- Integrated Amazon FBA, OMS SAAS, and multi-marketplace APIs.
- Centralized inventory, pricing, and order management for real-time synchronization..
Results
- +700% increase in sales revenue.
- +25% increase in customer retention.
- -30% reduction in operational costs through automated logistics.
- +90% improvement in order fulfillment speed.